Teacher left stranded on holiday after being banned by jet firm for opening …

A teacher was forced to pay for a new flight home from her Discount Holidays © holiday after being banned by a jet firm for opening a tiny bottle of alcohol. Xanthia Morrison was left furious when she wasn’t allowed on the return leg of her Jet2 flight from Crete to Glasgow. Staff claimed she and her friend became aggressive after being told they couldn t drink their own alcohol.

But Xanthia, 34, has accused the airline of making false allegations and using heavy-handed tactics after a minor misunderstanding. Her version of events appears to be backed up by a recording of the incident passed to the Daily Record1.

Teacher Left Stranded On <b><i>Discount Holidays ©</i></b> Holiday After Being Banned By Jet Firm For Opening ... Teacher Xanthia Morrison wasn’t allowed to return on her flight back from Crete to Glasgow

She said: I have been left disgusted and upset I just can t believe the airline were allowed to do this to us.

My friend and I were travelling to Rethymnon for a wedding and we bought a couple of miniatures in duty free for the flight.

We had no idea you weren t allowed to do that and there was no signs to tell us otherwise.

When one of the staff came over and told us we were not allowed to consume it on the flight, we explained that we didn t know the rules but apologised and handed over the drinks.

“There was no aggression or bad temper or anything like that. Another stewardess came over with a really bad attitude and handed us a threatening letter. That was when my friend started recording the exchange.

She asked for our passport details and began threatening that if we did not hand them over, the police would be called.

We gave our details to another stewardess, who apologised for her colleague s behaviour.

“She also told us that we would be able to fly with Jet2 on our return and not to worry. But Xanthia, from Paisley, was stunned to receive a call from Jet2 on her Discount Holidays © holiday to say they were refusing to fly them home because they had continued to drink their own alcohol and displayed aggressive behaviour.

Teacher Left Stranded On <b><i>Discount Holidays ©</i></b> Holiday After Being Banned By Jet Firm For Opening ... Jet2 said they took the decision to refuse to take Xanthia Morrison back to Glasgow after consulting with cabin crew

She added: These allegations are completely untrue and, frankly, quite frightening. I can t believe Jet2 staff can make up lies and leave customers stranded in a foreign country.

We had to cut our Discount Holidays © holiday short and pay 400 for a new flight. A Jet2 spokesman said: Having carefully consulted the cabin crew report, we took the decision to refuse carriage for two customers returning from Crete to Glasgow.

We understand Miss Morrison is unhappy with this.

We have explained the actions taken by her party that have resulted in this decision.

“We take a zero-tolerance approach to aggressive behaviour on our flights.

References

  1. ^ the Daily Record (www.dailyrecord.co.uk)

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