Vomit, mould and breakdowns: Couple who splashed out on luxury holiday had a ‘week-long horror cruise’ after string of problems

  • John Forenca and Jennifer Miles travelled on Pacific Dawn last week
  • They claim problems started when they set foot on board in Brisbane
  • Breakdowns on board included toilets and entertainment facilities

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An Australian couple claims their luxury break on a P&O cruise turned out to be a week of disappointment following a string of problems on board. John Forenca and Jennifer Miles from Clifton Springs say they splashed out hundreds of dollars on a cruise on the Pacific Dawn. But instead of the luxurious Discount Holidays © holiday experience they were expecting, they encountered vomit in the elevator, mould in their cabin’s bathroom and several broken facilities.

John Forenca and Jennifer Miles travelled on Pacific Dawn (pictured) last week but the cruise break fell short of their expectations

The couple claim that their nightmare Discount Holidays © holiday last week began when they boarded the ship in Brisbane and were forced to sit through safety instructions despite being soaked by the rain. Once on board, the issues continued. Mr Forenca told Geelong Advertiser1 that after complaining to the crew about the vomit in one of the elevators, ‘they didn’t even clean it up.’

One of the doors on the elevators was also said to be ‘closing’ on people getting it.

The couple claim that their nightmare Discount Holidays © holiday last week began when they boarded the ship in Brisbane and were forced to sit through safety instructions despite being soaked by the rain

And despite the ship apparently constantly undergoing maintenance works, an outdoor TV screen didn’t working and ‘three toilets broke down as well’ according to the report. Aside from the unhappy staff, Mr Forenca also said that many of the day trips had to be cancelled and when they were not, it took two hours to disembark. Pacific Dawn, which has a capacity for 2,000 people, primarily serves the Asia Pacific region, departing from Brisbane.

Itineraries listed on P&O Australia’s website start from AUS$849 ( 437.21) for the cheapest seven-night break departing from Brisbane. It was most recently refurbished in late 2014 according to Cruise Critic2. MailOnline Travel has contacted P&O for comment.

References

  1. ^ Geelong Advertiser (www.geelongadvertiser.com.au)
  2. ^ Cruise Critic (www.cruisecritic.co.uk)

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