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Thomson cancel family’s Florida holiday after selling it too cheap

Kristopher Meredith, 29, and Paul Hales were quoted 200 each for a 15-day trip to Orlando after visiting the travel agents

A FAMILY was left devastated after their dream Discount Holidays © holiday to Florida was cancelled because Thomson sold it too cheap. Kristopher Meredith, 29, and partner Paul Hales were quoted 200 each for a 15-day trip to Orlando after visiting the travel agents in Manchester on Saturday 13.

Thomson Cancel Family's Florida <b><i>Discount Holidays ©</i></b> Holiday After Selling It Too Cheap

Manchester Evening News

A family were left devastated after their dream Discount Holidays © holiday was cancelled due to a pricing error Thomson Cancel Family's Florida <b><i>Discount Holidays ©</i></b> Holiday After Selling It Too Cheap

Manchester Evening News

Appalled Kristopher and Paul demanded an answer from Thomson and were told they were sold the trip too cheap

The couple booked the Discount Holidays © holiday for them and four family members costing nearly 1,400 in total but were shocked to have it cancelled the following Monday. Just two days after booking the trip, they received an email saying the booking had been cancelled and offering a refund.

It read: We are sorry it has been necessary to cancel your booking with us at this time.
You may be able to make a claim against your travel insurance. Appalled Kristopher and Paul demanded an answer from Thomson and were told the Discount Holidays © holiday was cancelled due to a pricing error.

Been undercharged? Here are your consumer rights

You are under no obligation to pay more if a retailer undercharges you – but they can cancel the booking if you’ve only paid a deposit. The Citizens Advice Bureau says: If the sale has been completed, i.e. you have already paid you are under no obligation to pay more if you have underpaid unless you knew that you had been undercharged and the price was a lot less than it should have been.
So for example if you paid $100 for a $110 pair of shoes you don t have an obligation to pay the extra $10, but if you paid $99 for a TV that was supposed to be $999 then you need to pay the extra.

If goods are being advertised a an exceptionally low price, it s worth double-checking the price with the retailer in case it s a mistake, just to avoid the inconvenience of having to sort it out later.
If you aren t sure of your rights or obligations contact your local CAB. A later email explained: Unfortunately it is part of our terms and conditions in regards to errors in pricing, however if you wish to cancel the Discount Holidays © holiday we are able to waiver the cancellation charges and offer you a free cancellation. Kristopher, who works as a TV presenter on shopping channels, says the family have been left bitterly disappointed at missing out on their dream break.

He told the Manchester Evening News1: We just thought it was a good deal. We weren t sure how much it would cost but we were delighted.

In the shop we said: are you sure , and the lady said: that s the price .

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The group paid a deposit of 750 and began looking forward to the trip which would have been Nick s five-year-old niece s first holiday. Nick fears little Honey will now be devastated it has been cancelled while teen relative Jake Hales, who was due to attend, has also been left without the dream trip. The 29-year-old, from Manchester, said: When we got the email saying it had been cancelled we were devastated.

We have been offered a refund but that s not what we want, we booked the Discount Holidays © holiday and they should honour it.

Thomson Cancel Family's Florida <b><i>Discount Holidays ©</i></b> Holiday After Selling It Too Cheap

Manchester Evening News

The group were quoted 200 each for the 15-day trip to Florida but were shocked to find out they had been misquoted Thomson Cancel Family's Florida <b><i>Discount Holidays ©</i></b> Holiday After Selling It Too Cheap

Manchester Evening News

After paying a 750 deposit for the break on Saturday, they were told it had been cancelled on Monday

A spokesperson for Thomson and First Choice said: We would like to apologise to Mr Meredith for his booking experience and the inconvenience caused.

While we always offer exceptional value for money, unfortunately a rare system error last weekend resulted in a small number of holidays being sold for prices that were simply too good to be true.
As a result and in line with our terms and conditions, affected customers including Mr Meredith s party have been contacted to have the incorrectly priced booking cancelled and the money paid returned.


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References

  1. ^ Manchester Evening News (www.manchestereveningnews.co.uk)
  2. ^

Saudi tourist brings four gold cars worth more than £1m to London

He also has a Rolls-Royce Phantom Coupe2, a two-door version of the world’s most desirable limousine. With a 6.75-litre engine, the 350,000 vehicle – described by the British manufacturer as being perfect for transcontinental adventures – will reach speeds of 155mph.

Saudi Tourist Brings Four Gold Cars Worth More Than £1m To London

For outright performance, the young man – believed to be in his 20s – has also got a Lamborghini Aventador SuperVeloce. The supercar, worth around 350,000, has a 6.5-litre V12 engine which accelerates from 0-62mph in 2.7 seconds and has a top speed of 217mph.

Saudi Tourist Brings Four Gold Cars Worth More Than £1m To London

The Saudi petrolhead has also brought along his gold Bentley Flying Spur, which has been customised by Mansory. The four-door 220,000 limousine will hit 200mph.

Saudi Tourist Brings Four Gold Cars Worth More Than £1m To London

Every year, wealthy luxury owners arrive in London from the Middle East with their collection of flash supercars. On a number of occasions, the foreign supercars have been driven dangerously around the affluent residential streets, angering locals who are kept awake by the sound of revving engines3.

Last year, following numerous complaints, the Royal Borough of Kensington and Chelsea introduced a Public Spaces Protection Order4 in Knightsbridge. Motorists are now banned from revving their engine, rapidly accelerating, racing, performing stunts, sounding horns or causing obstructions. They are also prohibited from leaving the engine of a stationary car running.

Over the past three weeks, seven drivers have been handed fixed penalty notices.

Council leader Cllr Nick Paget-Brown said: “It’s too early yet to judge the success of the PSPO but the police and the council will continue to ticket drivers who breach it until the message gets through that our residents are not to be disturbed by supercars.”

thetelegraphnews5

Follow @telegraphnews6

References

  1. ^ Saudi (www.discountholidays.info)
  2. ^ Rolls-Royce Phantom Coupe (www.discountholidays.info)
  3. ^ angering locals who are kept awake by the sound of revving engines (www.discountholidays.info)
  4. ^ introduced a Public Spaces Protection Order (www.discountholidays.info)
  5. ^ thetelegraphnews (www.facebook.com)
  6. ^ Follow @telegraphnews (twitter.com)

British tourist who died in holiday fall may have been victim of sexual assault

Described by witnesses as ‘zig-zagging’ from side-to-side through drink, Kay spent the night dancing in bars at the Cala En Porter resort before walking towards her accommodation initially with a Spanish chef at around 4am. But just four hours later, Mrs Flitcroft, from Blackpool, Lancs, was found critically injured in a gap between a supermarket and a wall, She was airlifted to hospital but pronounced dead the following day. A post-mortem examination concluded she died from serious head injuries.

British police investigated the incident as a possible sexual assault after inquiries revealed Mrs Flitcroft was found at the scene with her underwear around her ankles and her skirt at the top of the wall.

British Tourist Who Died In <b><i>Discount Holidays ©</i></b> Holiday Fall May Have Been Victim Of Sexual Assault

But almost two years on her family have learned no criminal charges will be brought, despite their unanswered questions over whether she was alone at the time of the fall. A British holidaymaker and a Spanish chef were quizzed over the victim’s death. The Blackpool inquest was told privately educated Mrs Flitcroft had graduated from Liverpool Hope University and worked as an English teacher in South Korea before becoming branch manager of a William Hill bookmakers. She had flown out to Menorca with her husband whom she married in 2011 to stay at the Discount Holidays © holiday home of her parents Roger and Sue Isherwood.

On the evening of May 30 2014 she and Mr Flitcroft watched England play Peru in a soccer friendly ahead of the summer’s World Cup tournament.

From 8pm until around midnight they partied with a group of friends at the Seagrams pub in the resort, before Mr Flitcroft decided to head home. Kay stayed with a group of men and women who were also holidaying in the area and they moved on to Ayashe bar, a late-night venue popular with local pub and restaurant staff. Described as ‘fun-loving, energetic and flirtatious’, Kay befriended a Spanish chef and an older British holidaymaker in the club and stayed with the pair until around 4am, by which point her friends had left, it was said.

In a statement, her friend Victoria Goodman, who had been with the group until 3am, said that the following morning she bumped into another man who had been with the group2 the night before. The man, Ian Shepherd, said a friend Gerald – known as Jez – had not returned to the apartment until 8am, but later changed his story, it was said.

“He clearly did not know what had happened to Kay,” Ms Goodman said. “He told me Jez had not got back until 8am and he said he had been with a blonde bird watching the sun rise. There had been three blonde girls out and he questioned whoKay was and I said she was blonde with glasses but he didn’t know anything which was apparent from his behaviour.”

“This is clearly a very difficult set of circumstances. She was heavily intoxicated during the course of the evening and morning but it can’t be established how she came to fall from that wall.” Coroner Alan Wilson

But the man was later interviewed by British police where he confirmed he had met Kay and they had chatted but he last saw her at 4am. He said he went towards his own accommodation and sat on a cliff overlooking the sea while he smoked cigarettes, where he briefly spoke to a woman who was walking her dog.

Chef Oscar Armando, who had been with working at a nearby restaurant before visiting the Ayashe bar, is believed to be the last person to see Kay before the incident. He said: “She was walking in a zig zag. She was dancing in a provocative way with everyone at the bar. Jez told me to go away as if telling me she was his.

“When I left I asked if I could take her home. When I saw she was very drunk I turned around and went home. This was about 4.40am.”

Det Insp Patrick O’Neil of Lancashire Police said officers investigated a sexual element to the tragedy but found no evidence3. Recording a narrative conclusion, coroner Alan Wilson said Mrs Flitrcroft may have been trying to answer a call of nature when she fell.

But he added: “This is clearly a very difficult set of circumstances. She was heavily intoxicated during the course of the evening and morning but it can’t be established how she came to fall from that wall.”

“Perhaps she needs to urinate and has found a quiet spot but hasn’t appreciated what the drop was on the other side. For me to record that in the conclusion wouldn’t be appropriate as it would be speculating. I do think there is a chance that might have happened.”

In a statement Mr Flitcroft, an executive office manager, said he grew concerned when he woke at 7am and his wife was nowhere to be seen. When she failed to respond to text messages he went looking for her, and soon stumbled across an ambulance near their villa before his ‘world then ended’. He did not attend the hearing and is said to be living in Spain with a new partner. Speaking after the hearing, Kay’s brother Michael Isherwood said: “We have got a lot of unanswered questions and we will probably never know exactly what happened.

We want to know whether or not she was on her own. I don’t believe she would have been going there for a wee, to use the toilet. That’s not a possibility, not if you knew her.

“She was such an amazing woman.

She was awesome.

She was always the centre of attention with such a warm personality.”

thetelegraphnews4

Follow @telegraphnews5 British Tourist Who Died In <b><i>Discount Holidays ©</i></b> Holiday Fall May Have Been Victim Of Sexual Assault

References

  1. ^ partying in Menorca with her husband (www.discountholidays.info)
  2. ^ bumped into another man who had been with the group (www.discountholidays.info)
  3. ^ sexual element to the tragedy but found no evidence (www.discountholidays.info)
  4. ^ thetelegraphnews (www.facebook.com)
  5. ^ Follow @telegraphnews (twitter.com)

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