Holiday park hits back at 'concentration camp' Trip Advisor review with Nazi officer signed response

A Welsh Discount Holidays © holiday park compared to a concentration camp on Trip Advisor has drawn criticism from the Jewish community after its owner replied to the unfavourable review in the guise of a Nazi officer. John Brookshaw, the owner of Plassey Discount Holidays © Holiday Village posted his response on the popular travel website in German. And going one step further he signed off his repost with the title “SS Camp Commandant of the Plassey”.

According to the Daily Post[1] Mr Brookshaw said the post was not meant to offend but the exchange has been called “stupid and offensive.” The review

The reviewer, who left the negative post under the name “but2n2018”, wrote: “It’s a shame because the park itself is okay but the staff are rude and the owner is the rudest man I have ever encountered . “My kids were constantly watched and the warden shouted at my daughter and made her cry and when I complained I was introduced to the owner who was equally as rude and I am guessing he trains his staff !!!!!

Secondly lack of privacy why did I feel like I was constantly being watched by a warden looking into my caravan. If you are looking for a good fun Discount Holidays © holiday don’t go here.” The response (in German)

<b><i>Discount Holidays ©</i></b> Holiday park hits back at &#039;concentration camp&#039; Trip Advisor review with Nazi officer signed response

Mr Brookshaw’s response was posted in German.

Translated, it read: “I am very sad that you do not enjoy my concentration camp, but assure it is one of the best in North Wales. “My camp commandants did not want to make you cry much, but it’s inevitable with the hard work, you’re locked up for hours, and the constant patrol of machine guns armed guards with bad dogs. “I am disappointed that I did not meet you myself, but I assure you that you would not have been shot, as I am a very nice commander, better than the Gestapo commander of North Wales, who can be quite strict!

Kind regards, John Brookshaw SS Camp Commandant of the Plassey.” The response (in English)

<b><i>Discount Holidays ©</i></b> Holiday park hits back at &#039;concentration camp&#039; Trip Advisor review with Nazi officer signed response

Professor Nathan Abrams, an academic at Bangor University who co-convenes the British Jewish Contemporary Cultures Network, said the exchange was upsetting for the Jewish community. He said: “It is offensive and demeaning from a Jewish perspective and is insulting to the victims and the seriousness of the events that took place.

“It is a silly comment by the poster and it is a silly reply which is trying to be funny – although the original post is by far no means as bad for him to reply like this is just stupid and offensive. “I think with the Holocaust in particular and bearing in mind the ongoing row of antisemitism in the Labour party it’s all down to the language that is used and you have to be sensitive.

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“This is an example of the misuse and abuse of language that upsets people. Mr Brookshaw told the Daily Post his response was “light-hearted” and he believes the author of the review left the park disgruntled after failing to pay an extra charge for his pets.

He said: “The review left was clearly untrue and they are trying to slander my business. It is a jokey response to what is a ridiculous article – it may have been flippant but it is what it warrants.

<b><i>Discount Holidays ©</i></b> Holiday park hits back at &#039;concentration camp&#039; Trip Advisor review with Nazi officer signed response

“I find it frustrating that Trip Advisor allow these false reviews – I have reported it but the only thing we can do is respond to it. “I have not meant to offend anyone and it should be taken as it was written – in a light-hearted manner.

Both my parents and grandparents were involved in the war – I did not mean to cause any offense. “Our park clearly is not a concentration camp – it is one of the best in North Wales – that is why I am so disheartened.”

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The Plassey Discount Holidays © Holiday Park, Wrexham , offers camping pitches with other facilities including a golf course, clubhouse and retail village. It has won several awards in the last few years including Best Self Catering Provider award at The Wrexham Tourism Awards 2017.

It has an overall rating on Trip Adviser of 5/5 based on 698 reviews – with 598 labelling it as “excellent”.

References

  1. ^ Daily Post (www.dailypost.co.uk)

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