Croatia travel advice changes: what to do if you have a holiday booked

Croatia holidays are off the cards for Brits after the Foreign Office has changed its travel advice, warning holidaymakers to avoid 'all but essential travel' to the holiday hotspot. The news comes after a rising number of coronavirus cases in the country. Croatia joins the likes of Spain, France, Malta, Portugal and the Netherlands, all of which, at the time of writing, are also under the 'all but essential travel' rule.

But what does this mean if you've got a trip booked to Croatia? Essentially, your holiday is cancelled, so you'll need to get in touch with your travel firm, tour operator or airline. You are entitled to a refund for cancelled holidays - but there are some factors that come into play whether you've got a package holiday, flights only, or booked your flights and accommodation separately - we've highlighted what you need to know in each case below.

Kolovare Beach in Zadar, Croatia
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Package holidays: Your holiday is likely to be cancelled.

Get in touch with your tour operator, travel firm or travel agent. If your trip is cancelled, you are entitled to a refund. Most companies are also offering options such as re-booking for a later date, or vouchers to use on future holidays.

Flights only: If the flight is cancelled, you are entitled to a refund. However, some airlines haven't been cancelling despite changes in FCO advice, so in this instance you may need to negotiate with your airline, or compromise for example by accepting vouchers or the option to re-book for a later date. Flights and hotel booked separately: You'll need to negotiate with your airline and accommodation.

It may be that you're not offered a full refund, but you can bag vouchers for future trips. If you have an annual travel insurance policy that was bought pre-pandemic, you may be able to claim - check your policy details and get in touch with your provider.

Split harbour and Diocletian's Palace

It's worth noting that because of the sheer number of affected travellers, most firms are prioritising holidaymakers due to travel within the next few weeks. Therefore if you have a trip that's a few months away, it could be that you're asked to get in touch again closer to the departure date - and the firm may not yet cancel your trip in case advice changes again in the meantime.

You can see the latest FCO Croatia advice here. As for travel insurance? If you have an existing policy that you took out before the pandemic broke, then you may be covered for out of pocket losses.

Check your policy details and get in touch with your insurance provider.

However, take note that if you choose to ignore FCO advice and travel anyway, this is likely to invalidate your travel insurance.

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